Please read these Terms and Conditions carefully before booking or using our services. By using, accessing, or making a booking at The Vintage Homestay, you signify your consent to these terms and conditions.
1. Introduction
This website and services are operated by The Vintage Homestay, located at A-34/7, Teliyana GT Road, Varanasi 221001, Uttar Pradesh, India. By accessing and using this website or booking our services, you agree to be bound by these Terms and Conditions.
If you do not agree to these terms, you must refrain from using our website and services. We reserve the right to modify these terms at any time. Changes will become effective immediately upon posting. Please check these terms periodically.
2. Use of Website
This website is available only to individuals who can form legally binding contracts under applicable law. You may only use this site to make legitimate reservations or inquiries. Commercial use of this site is strictly prohibited unless you obtain prior written consent from The Vintage Homestay.
You are responsible for maintaining the confidentiality of your booking information, passwords, and account details. The information on this website is believed to be accurate and reliable; however, we do not guarantee its completeness or accuracy.
We do not guarantee that the website will operate continuously or without interruption. We may suspend or discontinue any aspect of the site at any time without liability.
3. Booking & Reservations
Bookings can be made through our website, WhatsApp, or authorized third-party platforms such as Airbnb, Booking.com, and others. All bookings are subject to availability and confirmation.
Room rates vary based on season, booking platform, and availability. Prices displayed at the time of booking are subject to change. All prices include applicable taxes unless otherwise stated.
Check-in time is 12:00 PM and check-out time is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability. Late check-ins must be communicated in advance.
4. Payment
Payment must be made at the time of booking or as specified in your booking confirmation. We accept payments through authorized payment gateways and third-party booking platforms.
Your billing information must be accurate. Failed or declined payments may result in cancellation of your booking. We reserve the right to cancel or modify reservations where fraudulent or inappropriate activity is suspected, or where errors occur (including pricing errors).
5. Cancellation & Refund Policy
Cancellation and refund policies vary based on the booking platform and rate plan selected. Please refer to your booking confirmation for specific cancellation terms. For detailed information, please see our Cancellation & Refund Policy.
6. Guest Responsibilities
Guests are expected to treat the property and its contents with respect. Any damage caused to the property during your stay will be charged to you. Guests must comply with house rules provided at check-in.
Smoking is not permitted inside the property. Illegal activities, excessive noise, or behavior that disturbs other guests or neighbors is strictly prohibited and may result in immediate termination of your stay without refund.
Guests must provide valid identification documents (passport, driving license, or Aadhaar) at check-in as required by local regulations.
7. Proprietary Rights
The Vintage Homestay name, logo, photographs, and all content on this website are the intellectual property of The Vintage Homestay and are protected by trademark and copyright laws. You may not reproduce, distribute, or use any of our materials without express written permission.
8. Limitation of Liability
The Vintage Homestay shall not be liable for any indirect, incidental, special, or consequential damages arising from your stay or use of our services. This includes but is not limited to loss of belongings, personal injury (except where caused by our negligence), or any other damages.
We are not responsible for any delays, cancellations, or issues caused by circumstances beyond our reasonable control, including natural disasters, power outages, civil unrest, or government restrictions (force majeure).
Guests are advised to obtain appropriate travel insurance to cover any unforeseen circumstances.
9. Disclaimers
Our services are provided "as is" without warranties of any kind, express or implied. While we strive to maintain high standards, we do not guarantee uninterrupted availability of all amenities or services.
The website may contain technical inaccuracies or typographical errors. We are not responsible for any errors in pricing or availability listings. We reserve the right to correct such errors and cancel affected bookings with full refund.
10. Third-Party Platforms & Links
Bookings made through third-party platforms (Airbnb, Booking.com, etc.) are subject to their respective terms and conditions and privacy policies. We are not responsible for the practices or policies of these platforms.
Our website may contain links to third-party websites. We are not responsible for the content or practices of external websites. Your use of third-party sites is at your own risk.
11. Privacy
Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
12. Communication
By using our services, you agree to receive communications from us regarding your booking, updates, and promotional offers via email, SMS, WhatsApp, or phone calls. You may opt out of promotional communications at any time.
13. Indemnification
You agree to indemnify and hold The Vintage Homestay harmless from any claims, damages, losses, or expenses arising from your breach of these Terms, violation of any law, or misuse of our property or services.
14. Termination
We reserve the right to terminate your booking or access to our services if you breach these Terms, engage in illegal activities, or behave in a manner that endangers the safety or comfort of others. No refunds will be provided in such cases.
15. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh, India.
16. Amendments
We may revise these Terms at any time without prior notice. Revised Terms will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the updated Terms.
17. General
These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and The Vintage Homestay.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
No agency, partnership, or employment relationship is created by these Terms or your use of our services.
18. Contact Information
For questions, concerns, or assistance, please contact:
The Vintage Homestay
A-34/7, Teliyana GT Road
Varanasi 221001, Uttar Pradesh, India
Email: hello@thevintagehomestay.in
Phone/WhatsApp: +91 870 756 9080